Sanas for Healthcare
Every word matters in healthcare. Sanas removes communication barriers so clarity happens from the first exchange.
Communication failures undermine trust, delay care, and increase compliance risk. Sanas resolves accent, language, and audio challenges in real time, with enterprise-grade controls designed for regulated healthcare environments.
reduction in escalations
improvement in AHT
higher NPS
Grievance statements related to accent or comprehension
improvement in Bottom 1 Box rating
consistent improvement in CSAT
increase in candidate qualification rates
improvement in Bottom 1 Box rating
Better Outcomes, Fewer Friction Points
Clarity reduces repeat calls, shortens interactions, lowers grievances, and helps teams focus on care, not communication barriers.
Accent and comprehension-related grievance statements have dropped to zero for organizations using Sanas. Hangups and transfers replaced with resolved calls.
When patients and members understand their agent the first time, callbacks drop, call duration falls, and grievance rates follow.
Healthcare calls run longer than most other industries. Sanas eliminates interpreter delays and clarification loops so your team recovers minutes on every interaction without sacrificing quality.
Sanas lets you staff for clinical knowledge and genuine care instead of filtering on accent or language.
Support multilingual populations without interpreter services that double call duration and fracture conversational flow.
Ensure symptoms, medication names, appointment instructions, and care plan details are understood accurately every time.
Eliminate the accent and language complaints that carry regulatory weight and damage satisfaction scores.
Upgrade flat telephony audio into rich, natural sound for remote consultations where the voice channel is all you have.
Secure by Design
At Sanas, data privacy and security is our top priority. We don’t monitor, record or store any call data, and have earned numerous certifications that reflect our unwavering commitment to data security and compliance.
Sanas modulates accents in real time while preserving unique voices and emotions to ensure every interaction is natural and authentic.
Sanas translates 25+ languages in real time while preserving voice, tone, and intent to ensure every conversation deepens human connection.
Sanas enhances audio in real time while preserving vocal detail and expression to ensure every voice sounds clear, present, and human.
Sanas analyzes conversations in real time while preserving privacy and context to deliver insights that help teams act with clarity and confidence.