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  • Deliver clarity, empathy, and trust from the very first patient or member interaction.
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  • Breaking barriers one conversation ‍at a time
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March 5, 2026

Sanas Earns HITRUST Certification

If you know Sanas, you know that trust is the foundation of our Speech AI platform. Why? Because trust matters when someone calls a healthcare provider, a bank, a pharmacy, or anytime a customer expects to be understood clearly, quickly, and securely.

That is why we are proud to share that Sanas has achieved the highest level of i1 Certification from HITRUST.

HITRUST certifications are not handed out lightly. The framework evaluates systems against a rigorous set of security and risk management controls designed to protect sensitive data and reduce the likelihood of cyber breaches. According to HITRUST, environments operating under its framework have maintained a 99.41 percent breach-free rate.

The certification applies to the Sanas platform and the infrastructure that supports it. This includes the systems powering our Speech AI technology, which help enterprises deliver clearer, more natural customer interactions worldwide.
 

Environments operating under HITRUST's framework have maintained a 99.41% breach-free rate.

Billions of conversations that pass through the Sanas Speech AI platform often contain sensitive financial, healthcare, or personal information. That reality demands technology that is both powerful and trustworthy. Achieving HITRUST i1 certification is yet another step in ensuring the systems behind Sanas meet the highest standards of trust and security. 

For our customers, the HITRUST i1 certification provides additional assurance that the Sanas platform is built to meet the demands of highly regulated, high-trust environments. As organizations rely on Speech AI to power more of their customer interactions, the systems behind those conversations must be designed with the same care and rigor as the industries they serve.

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