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  • Break communication barriers with real-time Accent Translation.
  • Connect across languages with real-time voice-preserving translation.
  • Transform low-quality audio into clear, natural conversations in real time.
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  • For developers building real-time speech experiences and agentic AI
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  • Deliver clarity, empathy, and trust from the very first patient or member interaction.
  • Strengthen trust and clarity in every conversation so customers can move forward with confidence.
  • Turn frustrated moments into loyal relationships through clear, natural customer communication.
  • Protect your brand, strengthen loyalty, and elevate every customer journey with clear, consistent communication.
  • Expand your global talent pool while improving the performance and consistency your clients expect.
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  • Discover how Sanas is driving business growth.
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  • A hub for all things speech understanding technology and more
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Trajector

Sanas & Trajector: Powering Healthcare

Healthcare

The Trajector Story 

This reputable American multinational specializing in the Disability Benefits sector sought to optimize its customer support experience with the goal of improving customer satisfaction and resolution rates.


 

“How has Sanas changed our agents’ experience? One simple word. Swagger. They don't have to pretend to be anyone that they are not.”
Ashish Bisaria | President & COO, Trajector Medical

The Solution 

By leveraging Sanas's accent translation technology, Trajector's support agents experienced a significant enhancement in communication clarity. This led to smoother interactions and a marked improvement in their ability to resolve customer issues.


 

The Impact 

  • 40% of the business now comes from referrals, suggesting strong customer satisfaction and trust.
  • For the Filipino team, client compliments were noted at a 4:1 ratio compared to other teams, highlighting a positive reception from customers.
About Trajector

 

Trajector helps people develop medical evidence for the disabilities they medically, legally and ethically qualify for.

IndustryMedical Evidence Services
Founded2014
Size1500+
Using Sanas since 2024

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