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Our platform
  • Break communication barriers with real-time Accent Translation.
  • Connect across languages with real-time voice-preserving translation.
  • Transform low-quality audio into clear, natural conversations in real time.
  • Turn live conversations into real-time insights while protecting privacy.
  • Quiet the noise on all sides of the call with free noise cancellation.
  • For developers building real-time speech experiences and agentic AI
Who we serve
  • Deliver clarity, empathy, and trust from the very first patient or member interaction.
  • Strengthen trust and clarity in every conversation so customers can move forward with confidence.
  • Turn frustrated moments into loyal relationships through clear, natural customer communication.
  • Protect your brand, strengthen loyalty, and elevate every customer journey with clear, consistent communication.
  • Expand your global talent pool while improving the performance and consistency your clients expect.
Partnering with industry leaders
  • Programs designed for strategic alignment and transparency.
  • Fill out our form - we'd love to meet you.
Hear from our customers and agents
  • Discover how Sanas is driving business growth.
  • Sanas is changing lives.
  • Hear the magic of Sanas Accent Translation - straight from our agents.
Resources
  • A hub for all things speech understanding technology and more
  • A hub for all things speech understanding technology and more
  • Explore the latest news, product launches, insights and more
Company
  • Breaking barriers one conversation ‍at a time
  • Join us and help change lives with AI that enhances, never replaces, humans.
  • At Sanas, privacy and security are top priorities.
Wyndham

Wyndham Group sees 50% Increase in Sales with Sanas

Hospitality

The Wyndham Story

Wyndham Hotels & Resorts, a global hospitality leader headquartered in New Jersey, operates a vast network of over 9,200 hotels across 95 countries and six continents. With 25 diverse brands and a loyal base of 112 million members, Wyndham continues to set the standard in the industry.



 

The Challenge

Accent-related communication barriers were limiting Wyndham’s ability to maximize revenue growth. These challenges impacted agent-customer interactions, leading to lower booking conversions, reduced membership enrollments, and inefficiencies in sales transfers and collections. To drive better results, Wyndham needed a solution that would enhance communication and improve agent performance.


 

The Solution

In its pursuit of digital transformation, Wyndham discovered Sanas at a CCW event. Sanas’s AI-powered real-time accent translation technology seamlessly aligned with Wyndham’s commitment to superior customer experience. By improving clarity in conversations, Wyndham saw higher conversion rates, smoother sales transfers, and a notable boost in both agent and customer satisfaction.

The Impact

  • 50% increase in converting hotel bookings
  • 42% increase in sales transfer
     
"Sanas's pioneering technology aligns perfectly with Wyndham's broader efforts to be genuinely customer-centric."
Michael Mahar | SVP, Tech & Digital Services, Wyndham Hotels & Resorts
About Wyndham

The largest hotel franchisor in the world, with 9,100 locations.

wyndhamhotels.com

IndustryHospitality
Founded1981
Size9000+
Using Sanas since2023

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