Contact center agents at their workstationsContact center agents at their workstations

Sanas Integrations

Real-time Speech AI for the contact center environment you already run. Keep your workflows. Bring clarity to every conversation.

Your existing environment

Same platforms. Clearer conversations.

Sanas works with leading softphones, including Genesys, Five9, NICE, Avaya, and Zoom. Add Accent Translation to your existing contact center and CRM workflows without redesigning how agents work.

On the agent desktop

Bring real-time Accent Translation to the tools your agents already use. The desktop application refines pronunciation while preserving the speaker's natural voice, tone, and emotion.

Audio is processed on the device without recording or storing voice data. No changes to call flows or agent workflows.

Sanas Accent Translation, with the speaker keeping their own voice

Inside your application

Use SDK and API options to bring Sanas into your applications and communication workflows.

The Developer Platform offers a server-side SDK for Speech Enhancement, Accent Translation, and Language Translation. One integration brings multiple speech capabilities to the pipeline you already run.

Sanas speech processing illustration
Enterprise administration

Distributed teams. Central control.

Manage Sanas across your contact center from a central admin portal.

Users and teams
Manage users, teams, and rollouts in one place, with visibility across your operation.
Access and permissions
Support enterprise governance with single sign-on and role-based access controls.
Licensing and policies
Keep licensing and team policies under centralized administration as you deploy Sanas.
Reporting and visibility
Track usage and adoption across teams to understand how Sanas is being used.
Security

Secure by Design

At Sanas, data privacy and security is our top priority. We don’t monitor, record or store any call data, and have earned numerous certifications that reflect our unwavering commitment to data security and compliance.

HITRUST
HIPAA
SOC 2
GDPR
SOC 3
ISO 27001
PCI DSS
Common questions

Before you connect

Let's talk about your setup.

See Sanas in action and explore the right deployment approach for your team. Learn more about Sanas for Enterprise CX.

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