Frost & Sullivan’s 2025 Company of the Year in Accent Translation: Full Analyst Report

Key report highlights:

• Eliminate costly accent training while improving call clarity
• Expand access to global talent without sacrificing CX quality
• Achieve faster onboarding, stronger agent performance, and higher customer satisfaction

Clear communication is the foundation of global customer experience, but for many companies, traditional solutions create more friction than they solve. Accent training programs are slow, expensive, and often discourage talented agents from using their natural voice.

Frost & Sullivan’s new report names Sanas the 2025 Company of the Year in Accent Translation for solving this problem differently. Instead of training agents to change how they speak, Sanas changes how they’re heard with real-time AI that improves clarity while preserving identity.

In this report, you’ll learn:

• Why accent bias creates hidden barriers to growth
• How Sanas' technology improves comprehension and inclusion
• The operational gains companies see within 90 days of adoption

Download the full report to see how Sanas is helping global enterprises unlock global talent and deliver better conversations at scale.